Programme Lead - Core Replacement

This isn’t just another transformation programme. It’s a unique and ambitious opportunity to shape how a customer-owned bank operates from the inside out. We’re replacing our core banking platform, and we need someone who’s ready to roll up their sleeves, challenge the status quo, and lead with purpose.

Think start-up energy, but with the backing of a trusted Kiwi brand. We’re agile, values-led, and committed to delivering better outcomes for our customers. If you thrive in complexity, love building from the ground up, and are passionate about helping our customers bank better everyday - this is your moment.

What this role is all about

You’ll step into a pivotal leadership role, taking the reins from the current Programme Lead who has laid strong foundations through a three-year core simplification programme. You'll lead a multi-year, enterprise-wide core replacement programme that will modernise our core technology and customer experience – driving strategy through to delivery and benefit realisation. You’ll connect the dots across teams and workstreams, keep momentum high, and outcomes sharp. With a lean governance approach and a customer-first mindset, you’ll empower delivery teams while bringing clarity, energy, and purpose to every step of the journey.

What you’ll bring

• Deep experience leading large-scale transformation or re-platforming programmes
• Confidence managing multiple concurrent workstreams and integrating across functions. 
• Strength in stakeholder engagement, and experiences in managing relationships at all levels. 
• A knack for right-sizing governance, processes, and reporting to suit the organisation
• A collaborative leadership style that builds trust and empowers teams
• The ability to constructively challenge assumptions, backed by data and insight
• High energy, resilience, and presence—bringing clarity and momentum to complex delivery
• Experience with customer-centric transaction systems (e.g. payments, billing, product contracts)
• Banking experience is a bonus, but not essential

Why join us?

At The Co-operative Bank, we’re NZ owned and 100% owned by our customers. We’re here to help Kiwis bank better, and we believe that when we grow together, we share the gains.

• Lead a programme that will shape the future of our technology and customer experience
• Be part of a purpose-led organisation that values transparency, accountability, and long-term relationships
• Work with a collaborative, values-driven team that supports innovation and agility
• Enjoy a flexible, inclusive, and empowering work environment

We understand that no candidate is a perfect match for every qualification listed. So, if you are passionate about helping people to bank better and possess some of the key skills, we encourage you to submit your application. For any questions, please contact recruitmenthelp@co-operativebank.co.nz. 

Ready to #BankBetterNZ?

Applications close: 18 September 2025