Consultant, Customer Banking
About the role:
As a Consultant, you’ll play a key role in growing our bank, with exceptional customer service as your core focus. You’ll provide suitable banking options for current and prospective customers, assisting them with their everyday banking needs, including deposits, personal lending, international payments, insurance taking other opportunities to deepen customer relationships with your knowledge of our products and services.
Being a generalist, you’ll be able to help everyday Kiwi’s to achieve their goals across all areas of banking and grow your own career in a supportive team environment. Because The Co-operative Bank is owned by our customers, everything we do, every day, is for their benefit.
This is a part-time role in our busy Manukau branch. Our Manukau branch is open Monday through Saturday, some weekend work may be required.
To nail this, you’ll need:
- Excellent customer service approach.
- Effective and professional communication skills.
- Accuracy and strong attention to detail.
- Ability to multitask and handle unplanned interruptions.
- Proven sales experience, ideally from working in a bank.
What’s in it for you?
Not only will you be helping every day Kiwi’s achieve their goals, you’ll get to experience the Co-op magic. In your role with us, we can offer you:
- Development: Support to grow your banking career and tap in to all areas of banking, guided by a supportive performance framework.
- Leave: Well-being leave, heightened sick leave allowances, long service leave, increased annual leave following tenure achievements
- Wellbeing: Employee Assistance Programme, Life and Critical Illness insurance, Flu Jab reimbursement scheme, Wellbeing programme and webinars
- Banking benefits and discounted rates.
A bit more about us:
The Co-operative Bank is a different kind of bank. We’re here to change banking for good. Since 1928 we’ve been doing right by people, with a focus on helping New Zealanders get ahead financially. Our customers are at the heart of everything we do and we’re committed to helping improve the world we work, live and play in. To reflect this, we’re proud to be NZ’s first bank accredited as a Certified B Corporation.
To top it off, we’re also the only bank in New Zealand that shares its profits with its customers. Whether it’s help from one of our friendly teams, or a seamless experience with one of our digital solutions, we’ve got our customers covered. It’s all part of the co-operative difference.Here, no two days are the same. Our people are empowered to innovate, share ideas and let our skills take us in unexpected and exciting directions. But most importantly, we can be ourselves at work, we have fun but still get things done.
Our workplace is one where we bring our experiences, background and perspectives together to collaborate and achieve great things, rocking the banking world as we go. We’re ready. Are you?
Applications Close: 6 May 2024
